Shipping & Delivery Policy

At Sarthak Traders, we are committed to delivering your building materials safely, quickly, and at the best possible rates. This policy explains our shipping process, delivery timelines, and related terms.

1. Service Areas

We currently deliver to selected locations across Maharashtra and nearby regions. Delivery outside these areas may be arranged on request, subject to additional charges and feasibility.

2. Delivery Timelines

• Orders are typically processed within 1–2 business days after confirmation of payment.

• Delivery timelines depend on the product type, availability, and delivery location.

• Bulk orders or special items may require additional time for processing and transportation.

3. Shipping Charges

• Shipping charges vary based on order weight, size, and delivery distance.

• Any applicable charges will be displayed at checkout before payment.

• For large-volume or heavy materials, special delivery arrangements may apply.

4. Delivery Process

• Our team or trusted logistics partners will deliver products to the address provided during checkout.

• Please ensure that someone is available to receive and verify the delivery.

• For heavy goods, unloading at the delivery site is the customer’s responsibility unless agreed otherwise.

5. Order Tracking

• You can track your order by contacting our customer service team.

• Updates regarding dispatch and estimated delivery will be shared via phone, SMS, or email.

6. Delays

• While we strive to deliver on time, delays may occur due to weather conditions, transport issues, strikes, or other unforeseen circumstances.

• We will keep you informed in case of any delays.

7. Damaged Deliveries

• If products are damaged during transit, please notify us immediately and share photos or videos as proof.

• We will arrange a replacement or refund as per our Refund & Return Policy.

8. Contact Us

For shipping and delivery queries, please contact:

Sarthak Traders
Address: Zeel Gallia, Bhoom, Osmanabada, Maharashtra – 413504
Contact: +91-8767250377
Email: surajzeel3@gmail.com